COMMITMENT TO YOUR PRIVACY
This site is owned and operated by External Experts. Your privacy on the Internet is of the utmost importance to us. At External Experts, we want to make your experience online satisfying and safe.
Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.
Definition of the Information External Experts gathers and keeps track of.
External Experts gathers two types of information about users:
(i) Information that users provide through optional, voluntary submissions. These are voluntary submissions to fill out our Client Service Form, to receive our electronic newsletters, to purchase from our web store, and from participation in surveys.
(ii) Information External Experts gathers through aggregated tracking information derived mainly by tallying page views throughout our site. This information allows us to better tailor our content to our readers' needs. Under no circumstances does External Experts divulge any information about an individual user to a third party.
External Experts Gathers User Information In The Following Processes:
Optional Voluntary Information
We offer the following free services, which require some type of voluntary submission of personal information by users:
Electronic newsletters: We will offer a free electronic newsletter to users.
External Experts gathers the e-mail addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page. Users can also subscribe to the newsletters at the time of registration.
External Experts Contact Form: Prior to doing business with External Experts, a new customer must complete and submit a Client Service Form via fax, e-mail, or postal mail to External Experts. ALL INFORMATION COLLECTED ON THE CLIENT SERVICE FORM IS FOR THE PURPOSE OF DOING BUSINESS WITH EXTERNAL EXPERTS AND WILL BE HELD IN PRIVATE AND BE BOUND BY THIS PRIVACY STATEMENT. No information collected on the Client Service Form will ever be shared with any third parties.
Web Store: External Experts offers a variety of products and services from an e-commerce web store utilizing a shopping cart module and secured by a GeoTrust 128-bit SSL certificate. To finalize a purchase of products or services from this store, a customer must complete and submit personal information along with a valid credit card number prior to the store authorizing the transaction and filling the order. ALL INFORMATION COLLECTED BY THE WEB STORE IS FOR THE PURPOSE OF DOING BUSINESS WITH EXTERNAL EXPERTS AND WILL BE HELD IN PRIVATE AND BE BOUND BY THIS PRIVACY STATEMENT. No information collected by the Web Store will ever be shared with any third parties.
Surveys: External Experts may occasionally conduct user surveys to better target our content to our audience. We sometimes share the aggregated demographic information in these surveys with our sponsors, advertisers and partners. We never share any of this information about specific individuals with any third party.
External Experts tracks user traffic patterns throughout our site. However, we do not correlate this information with data about individual users. External Experts does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser). External Experts sometimes tracks and catalogs the search terms that users enter into Search Engines, but this tracking is never associated with individual users. We use tracking information to determine which areas of our site users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.
USE OF INFORMATION
External Experts uses any information voluntarily given by our users to enhance their experience using our site, whether to provide interactive or personalized elements on the site or to better prepare future content based on the interests of our users.
As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in surveys. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. External Experts never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.
When we use tracking information to determine which areas of our site users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.
External Experts will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
External Experts operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.
We give users options wherever necessary and practical. Such choices include:
(i) Opting not to register to receive our electronic newsletters.
(ii) Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users.
ACCURACY OF YOUR PERSONAL INFORMATION
You can check the information which we hold on you by e-mailing us at firstname.lastname@example.org. The request by e-mail and information sent will only be honored if using the e-mail address with which we have on file for you. We will send you the information (as held by us) within the appropriate legal time limit and will try to send it within 14 days. In order to keep any information which we hold on you up to date and accurate we will regularly audit it.